Frequently Asked Questions

  • Are you licensed and insured?

    Yes, Shawn Towing is fully licensed and insured. We maintain complete insurance coverage and licensing for all heavy-duty towing operations.
  • What areas do you serve?

    We serve Queens, Brooklyn, the Bronx, Manhattan, and Long Island. Our primary location is Springfield Gardens near JFK Airport.
  • Can you tow electric vehicles?

    Yes, we safely tow electric and hybrid vehicles using specialized methods. We use flatbeds to protect battery and undercarriage systems.
  • What's your weight limit for towing?

    We can handle heavy machines up to 5,000 pounds. Our modern heavy-duty tow trucks are equipped for all vehicle classes.
  • Do you tow motorcycles safely?

    Yes, we use zero-scratch techniques for all motorcycle types. Our operators are trained for careful handling with secure tie-downs.
  • Do you offer long-distance towing?

    Yes, we provide professional long-haul towing across New York State and the tri-state area. GPS-tracked trucks ensure secure delivery.
  • Can you help with lockouts?

    Yes, we offer rapid lockout response using non-destructive entry tools. We serve all vehicle makes across our coverage areas.
  • Do you remove junk cars?

    Yes, we remove unwanted or non-running vehicles with same-day pickup. We offer instant quotes and partner with licensed recycling facilities.
  • Do you use flatbed trucks?

    Yes, we have clean, modern flatbeds for luxury and all-wheel-drive vehicles. We use winches and soft straps to prevent damage.